Thank you for shopping with EliteCarGear.Shop. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your order, we are here to help.

1. Returns

You can return most items purchased from EliteCarGear.Shop within 30 days of receiving your order for a full refund or exchange, provided the following conditions are met:

  • The item is unused, unopened, and in its original packaging.
  • The item is in resellable condition (no damage or wear).
  • You provide proof of purchase (receipt or order confirmation).

Some items, including custom-made products and final sale items, are not eligible for returns.

2. Refunds

Once we receive your returned item, we will inspect it to ensure it meets the return requirements. If everything is in order, your refund will be processed within 7-10 business days. Refunds will be credited to your original payment method. Please note, the cost of shipping is non-refundable, unless the return is due to a mistake on our part (e.g., incorrect or damaged items).

3. Exchanges

If you would like to exchange an item, please follow the return process above, and once we receive your returned item, we will send the replacement to you as soon as possible. Exchange requests are subject to product availability.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will offer you a replacement or full refund, including any shipping costs incurred for the return of the item. Please provide photos of the damaged product to expedite the process.

5. How to Return an Item

To return an item, please follow these steps:

  • Contact us at info@technowayessolution.com or call us at +923059570989 to initiate the return.
  • We will provide you with a return authorization and instructions on how to return the item.
  • Pack the item securely, and ship it back to us using a trackable shipping service.

6. Shipping Costs

You will be responsible for the shipping costs associated with returning items, unless the return is due to our error or a defective product.

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us: